Dispute Resolution
> Procedures
> What is Conciliation?
> Conciliator's Reports

Dispute Resolution Procedures

Step 1

The complainant and appropriate representative of the other party discuss the dispute


if no resolution ↓


Step 2
  • The complainant notifies the Code Secretariat of the dispute
  • The complainant and the Managing Director (or equivalent officer of the other party) discuss the dispute

if no resolution ↓


Step 3

The complainant may request that

  • the Code Secretariat; or
  • the complainant's industry association
discuss the dispute with the Managing Director (or equivalent officer of the other party)


if no resolution ↓


Step 4

The complainant takes no further action or continues discussions with the other party or refers the dispute to conciliation

Note: The complainant may refer the dispute to conciliation at any time.





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Downloads:

Download the Code

Download the Signatory Application/Update Form (MS Word format)

FEDCAC Film Exhibition and Distribution Code Administration Committee View the Code introduction guidelines administration Committee Information Committee members information bulletins Code Secretariat Dispute Resolution Dispute resolution procedures conciliator's reports Conciliation