Dispute Resolution

  • Step 1
  • The complainant and appropriate representative of the other party discuss the dispute
  • if no resolution ↓
  • Step 2
  • The complainant notifies the Code Secretariat of the dispute
  • The complainant and the Managing Director (or equivalent officer of the other party) discuss the dispute
  • if no resolution ↓
  • Step 3
  • The complainant may request that
    • the Code Secretariat; or
    • the complainant’s industry association
  • discuss the dispute with the Managing Director (or equivalent officer of the other party)
  • if no resolution ↓
  • Step 4
  • The complainant takes no further action or continues discussions with the other party or refers the dispute to conciliation
  • Note: The complainant may refer the dispute to conciliation at any time.

Conciliation is the process in which an impartial, neutral, third party (the Conciliator) seeks to assist the parties to a dispute to reach an agreement on a mutually accepted solution.

With the Conciliator’s assistance, the parties identify the issues in dispute, develop options, consider alternatives and endeavour to reach an agreement. In the event that agreement is not reached at conciliation the Conciliator may make a recommendation.

The Conciliator has an advisory role on the content of the dispute and/or the outcome of its resolution, but not a determinative one. The Conciliator reports to the Film Code Committee on the number of disputes that go to conciliation, the number of conciliations that reach settlement and on whether any recommendations were made and followed.

The issues raised during conciliation will not be disclosed to the Film Code Committee as they are confidential to the process.

The Conciliator’s Reports (CR) can be downloaded from the downloads list below:

Conciliator’s Annual Reports
CR 2016 – 2017
CR 2015 – 2016
CR 2014 – 2015
CR 2013 – 2014
CR 2012 – 2013
CR 2011 – 2012
CR 2010 – 2011
CR 2009 – 2010
CR 2008 – 2009
CR 2007 – 2008
CR 2006 – 2007
CR 2005 – 2006
CR 2004 – 2005
CR 2003 – 2004
CR 2002 – 2003
CR 2001 – 2002
CR 2000 – 2001
CR 1999 – 2000
CR 1998 – 1999

Conciliator’s Other Reports
CR 24/03/2003
CR 29/03/2001
CR 28/11/2000
CR 08/08/2000
CR 20/03/2000
CR 15/09/1999
CR 21/06/1999
CR 28/04/1999
CR 05/02/1999